This resources page provides documents and setup instructions, along with links to phone number search tools, that may be helpful to you prior to or after you initiate service with Voicemail Office.

Move your number to Voicemail Office – Please follow these three steps to port your number to Voicemail Office.

VMO Overview – Take our 2-minute tour of the services we offer and learn about how we can help your business streamline calls and messages

Local Voicemail Office (LVO) Setup Instructions – Instructions for our Local Voicemail Office (LVO) service, which will guide you through the process of setting up your main greeting and extensions. For more information about this service, click here.

Virtual Voicemail Office (VVO) IVR Instructions – Instructions for our Virtual Voicemail Office (VVO) IVR-based system. For more information, please click here.

Virtual Voicemail Office (VVO) Setup Instructions – Instructions for our Virtual Voicemail Office (VVO) service, which will guide you through the process of setting up your system. For more information about this service, click here.

Question & Answer Voicemail Setup Instructions – Instructions for our Question & Answer (Q&A) Voicemail service, which will guide you through the process of setting up your introduction, question and closing greetings. For more information about this service, click here.

Send-A-Fax Instructions – Instructions for our Send-A-Fax premium feature, which will guide you through the simple process of sending a fax by an attachment to any fax machine or number through your e-mail account.

Local & Toll Free Number Porting Forms – Required Letter of Authorization (LOA) forms in order to move an existing local and/or toll free number to VMO (call for further details)

Local Call Finder – Determines whether or not calls are local between two numbers by area code (NPA) and pefix (NXX). After entering number, look for a Y or N (Yes or No) to determine if it is a local call.

Domestic Customer Order Form – Downloadable order form for customers within the United States for all voicemail and virtual PBX services.

International Customer Order Form – Downloadable order form for international customers outside of United States for all voicemail and virtual PBX services.

Live Answering – Live Answering Network is our sister company that offers flat rate live answering services 24/7, live order taking and much more. For more information, click here.

Live Answering Secure Delivery User Guide – Provides instructions on how to use the secure mobile app for secure delivery of messages to smartphones to comply with HIPPA regulations.

Free Carrier Lookup Service – Provides the ability to lookup current company that a landline or mobile phone number is registered to and provides both SMS and MMS text email addresses for mobile providers.

Free Carrier Lookup Service – Alternative lookup service.

Mailbox Rental Service – A third-party company offering a virtual address on Fifth Avenue for mail and package receiving, as well as mail forwarding and mail scanning services.

Terms of Agreement – Our Terms of Agreement for use of any service provided by Voicemail Office.