Automated Order Taking is one way to make ordering and reordering quick and easy for your customers. Even outside of business hours, customers can place orders when it’s convenient for them 24 hours a day, 7 days a week. It’s a real time-saver, especially for returning customers.
Customers simply identify their account information (e.g. first and last name, and a password for security purposes), along with what they would like to order and the billing information they already have on file with you.
You will get a single voicemail message that contains all the information you need to look up their account, verify their identify and provision their order. You will be able to provide as much instruction as needed and customize the system to allow customers to order your products and/or services with ease.
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