Your privacy is very important to us. We do not rent or share customer information derived from the operation of our Call Management services. All customer data is kept completely private, encrypted and protected by secure database.

Customer Identifiable Information:

“Customer Identifiable Information” is information which can be associated with a specific individual or entity, including, but not limited to, a customer’s name, address, telephone number, e-mail address, and information about on-line activities that are directly linked to them.

We collect Customer Identifiable Information in the course of providing and billing for our services.

We also record data regarding the search terms and categories our visitors access, and the length of time each visitor spends on a page. This is aggregate data and not individual data. We use this data exclusively for internal purposes, as a means of continually evaluating what visitors are looking for, and how well we are providing it.

We protect Customer Identifiable Information as follows: The Customer Identifiable Information we collect about you is stored in limited access servers. We maintain appropriate safeguards to protect the security, integrity and privacy of these servers and of your Customer Identifiable Information. Except as described below, we will not use or intentionally disclose any Customer Identifiable Information about you to any unaffiliated third parties without your consent.

We do not sell, trade or disclose Customer Identifiable Information to third parties except:

1. As required by law, such as subpoena, search warrant, or other legal process;
2. In the case of imminent physical harm to you or others;
3. As required to facilitate the collection of money and or equipment you owe to us;
4. To authorized credit reporting agencies

HIPPA & HITECH Compliance:

We are fully compliant with the Health Insurance Portability and Accountability Act (HIPPA) and Health Information Technology for Economic and Clinical Health Act (HITECH) in the transmission and protection of data.

All customer voice and fax messages that received are never disclosed to anyone but the subscriber who must take appropriate measures to protect the data once it is sent from our servers to private email address or otherwise.

Collection and Use:

We collect and use customer identifiable information for billing purposes, to anticipate and resolve problems with your service, or to create and inform you of new products and services. This means that we may use your Customer Identifiable Information, in conjunction with information available from other sources, to market new products and services to you, to inform you of enhancements or changes to your existing service, and for other reasons, but we will not disclose your Customer Identifiable Information to third parties who want to market products to you. We may contact you, from time to time, by means of your voice mailbox, e-mail or by other available means. We also use Customer Identifiable Information to investigate possibly illegal activities, activities that may, or in fact do, interfere with our services, and activities that otherwise violate our Terms Of Service.

Third Party Collectors of Information:

Our Policy only addresses the use and disclosure of information We collect from you. To the extent that you disclose your information to other parties, including resellers, affiliates and referrers of our services, different rules may apply to their use or disclosure of the Customer Identifiable Information that you disclose to them. We have no control over, and We are not responsible for the Privacy Policies of these or any other third parties. We encourage you to ask questions before you disclose your personal information to others.

Cookies:

Like most websites, We make use of browser “cookies”. Cookies are files written to a visitor’s hard disk and read by server programs to inform a website if the visitor has previously visited that site.

Changes to Our Privacy Policy:

We may make changes to this Policy from time to time. It is your responsibility to review our Policy.